Terms of sale
TERMS & CONDITIONS OF SALE
These Terms & Conditions of Sale apply to purchases made through the Maison Vintage online store. By placing an order, you agree to these Terms & Conditions, subject to any mandatory consumer rights applicable in your country of residence.
1. About Maison Vintage
Maison Vintage is an online art store offering curated Fine Art Prints.
For any questions regarding an order, please contact us at:
sabrina.maisonvintage@gmail.com
Additional legal and business information is available in our Legal Notice and Contact Information.
2. Products
Maison Vintage offers Fine Art Prints produced from artworks selected and curated for the Maison Vintage collections.
Product descriptions, dimensions and available options are displayed on each product page.
Fine Art Prints are sold unframed unless expressly stated otherwise.
Frames, furniture, decorative objects and interiors shown in lifestyle photographs and mock-ups are for presentation and inspiration only and are not included with the artwork.
We make every reasonable effort to represent our artworks accurately. However, colours may vary slightly depending on screen settings, brightness, device calibration and the printing process.
3. Made-to-Order Production
Maison Vintage Fine Art Prints are produced after an order is placed.
Once your order has been confirmed, it is sent for professional printing, preparation and fulfilment.
Production may therefore begin shortly after your purchase.
4. Prices
Prices are displayed in the currency applicable to the market or region selected on the website where available.
The final price payable, including applicable taxes and shipping charges where relevant, will be displayed during checkout before you confirm your order.
For international purchases, currency conversions may be applied by Shopify, payment providers or financial institutions.
Any customs duties, import taxes or local charges that are not collected at checkout may remain the responsibility of the customer, subject to applicable law.
5. Orders
By placing an order, you confirm that the information you provide is complete and accurate.
After placing your order, you will receive an order confirmation at the email address provided during checkout.
We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, obvious pricing or technical errors, product unavailability or circumstances that make fulfilment impossible.
If we cancel an order after payment has been received, any amount due to you will be refunded.
6. Payment
Payment must be made using one of the payment methods available at checkout.
Orders will only be processed once payment has been successfully authorised or completed.
Payment transactions are handled through the payment providers made available through our Shopify store. Maison Vintage does not directly store complete payment card details.
7. Production & Delivery
Each Fine Art Print requires a production period before dispatch.
Delivery times and shipping costs vary depending on the destination, artwork size and other fulfilment factors.
Please see our Shipping & Delivery information for further details.
Any delivery estimates are estimates unless expressly stated otherwise. Nothing in these Terms limits any mandatory rights you may have in relation to delivery under applicable consumer law.
8. Right of Withdrawal & Returns
Customers may have a statutory right to withdraw from an online purchase, particularly within the European Union.
For eligible EU consumers, the statutory withdrawal period is generally 14 days from receipt of the goods, subject to applicable legal exceptions.
Full information regarding withdrawals, returns, cancellations and refunds can be found in our Returns & Refunds Policy.
Nothing in these Terms affects your mandatory statutory consumer rights.
9. Damaged, Defective or Incorrect Orders
If your artwork arrives damaged or defective, or you receive an incorrect item, please contact us as soon as possible at:
sabrina.maisonvintage@gmail.com
Please include your order number and clear photographs of both the artwork and its packaging.
We will review the issue and provide an appropriate remedy in accordance with applicable consumer law.
10. Intellectual Property
Unless otherwise stated, the Maison Vintage website, branding, collection names, product presentation, text, graphics and other original content created for Maison Vintage are protected by applicable intellectual property laws.
Purchasing a Fine Art Print gives you ownership of the physical print only. It does not grant any right to reproduce, scan, copy, distribute, resell reproductions of, commercially exploit or otherwise use the artwork beyond the rights permitted by law.
11. Personal Information
Personal information collected in connection with your order is processed in accordance with our Privacy Policy and applicable data-protection legislation.
12. Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
Maison Vintage will not be responsible for losses resulting from circumstances outside our reasonable control, except where responsibility cannot legally be excluded.
13. Governing Law & Consumer Rights
These Terms & Conditions are governed by French law.
If you are a consumer residing in another country, this choice of law does not deprive you of any mandatory consumer protections granted to you by the laws applicable in your country of residence.
Any dispute will be handled in accordance with applicable consumer-protection and jurisdiction rules.
14. Changes to These Terms
We may update these Terms & Conditions from time to time, for example to reflect changes to our services, business practices or legal requirements.
The Terms applicable to your purchase are those in force when your order is placed, subject to applicable law.
15. Contact
For questions about these Terms or an order, please contact:
Maison Vintage
sabrina.maisonvintage@gmail.com